Queen’s to Work with World Leaders to Improve Patient Safety and Quality for all of Hawaii

The Queen’s Health Systems (Queen’s) is working with the Johns Hopkins Armstrong Institute for Patient Safety and Quality (Armstrong Institute) to improve patient safety and quality for the people of Hawaii.

Officials from the Armstrong Institute and Queen’s are exploring the possibility of a long term collaboration between their institutions including a potential Quality and Patient Safety Institute at Queen’s. This new initiative will focus on achieving the highest levels of patient safety and quality across The Queen’s Health Systems, with The Queen’s Medical Center serving as the primary Hawaii location for a potential quality and patient safety institute.

“Patient safety and quality are a national concern, and patients are our highest priority,” said Art Ushijima, President and CEO of The Queen’s Health Systems. “We look forward to working with the Armstrong Institute and sharing its approach to addressing safety and quality with the state of Hawaii.” The Armstrong Institute is led by Peter Pronovost, MD, PhD, senior vice president for patient safety and quality at Johns Hopkins Medicine. Under Pronovost’s direction, the Armstrong Institute aims to reduce preventable harm, improve clinical outcomes and experiences and reduce waste in health care delivery at Johns Hopkins and around the world. One of the world’s leading authorities on patient safety, he has been recognized by numerous national awards, including being named by Time magazine as one of the world’s 100 “most influential people.”

“Hawaii depends upon Queen’s to provide outstanding, high quality health care. We believe that by working with Dr. Pronovost and his team of quality and safety experts from Johns Hopkins, we can further fulfill our mission to provide high quality health care for Native Hawaiians and all the people of Hawaii,” said Leslie Chun, MD, Chief Quality Officer for The Queen’s Medical Center. “At Queen’s, we are committed to continuous learning so that we always keep improving the care we provide for the benefit of our community. With this collaboration, we will be working with a world leader in quality and patient safety.”

The relationship will focus on leadership, governance and accountability, culture, and robust process improvement to assist in eliminating preventable harm, optimizing patient outcomes and experience and improving value. The Armstrong Institute’s work focuses on:

  • Eliminating medical errors and complications of care
  • Enhancing clinical and patient-reported outcomes for all patients
  • Delivering patient- and family-centered care
  • Ensuring clinical excellence
  • Improving health care efficiency and value
  • Eliminating health care disparities
  • Creating a culture that values collaboration, accountability and organizational learning

The Armstrong Institute is a part of Johns Hopkins Medicine, a $7 billion integrated global health enterprise that operates six academic and community hospitals, four suburban health care and surgery centers, 39 primary and specialty care outpatient sites, and other businesses that care for national and international patients and activities.